FAQs - Frequently Asked Quesitons
Q - Are your illuminated signs UL Certified?
A - We are a UL Certified facility with the ability to create and label UL-Certified signs in-house. Please visit our UL Sign Page for more information.
Q - How do I hang/mount my sign?
A - There are numerous ways to hang your sign, depending on the style and materials that you choose. Generally we include a wall-mount z-bar with your sign - it should be secured into as many studs as possible on your wall for maximum stability. Feel free to contact us for suggestions tailored to your specific sign.
Q - Can you ship signs anywhere?
A - YES! Unlike many other sign companies we ship our work all over the country, and even internationally! We have some very high-end, custom packaging procedures that allow us to send your sign via insured freight service anywhere. Obviously the much larger signs will have a higher freight cost, but generally we can get your sign just about anywhere safely for a very reasonable cost.
Q - How long will my order take to be delivered?
A - Depending on the magnitude of the project and complexity of the design, it could be as soon as a couple of weeks or as long as a few months. If you have a particular deadline that must be met, please let us know when you place your order so we can work with you to try to accommodate.
Q - Is my sign safe to be used outdoors?
A - Nearly all of our signage is suitable for both indoor and outdoor use. If you live in an area with high winds, very salty air, or other more extreme natural conditions, feel free to contact us for recommendations.
Q - Do you create awards, plaques, or other branded materials?
A - Yes, we do! The image you see to the top/left is a metal desktop corporate award that we created for an annual achievement recognition. We can also do business card holders, or other custom artistic work with your branding.
Q - How much do your custom logo signs cost?
A - Obviously there are several factors that must be taken into consideration, however in most cases our signs will range from several hundred dollars to several thousand dollars. We typically have just a few options in the $300-$1000 range, and a wide variety of options (and sizes) that will fall in the $1k-$10k range. Very large outdoor signs can exceed that in some cases.
Q - How do you make the signs?
A - The three standard techniques that we use are reverse-cut, positive-cut, and digital print. The reverse (or negative) and positive options both use a CNC router to cut an exact replica of your logo out of metal (or acrylic, if applicable.) The digital print is a process using a large flatbed printer to apply your logo using acrylic inks in high-definition onto the surface of the metal. With all three techniques we have various options, like coloring techniques, back-panels, multi-layers, material types, grind patterns, transparency of inks/paints, drop-shadows (real or printed), LED back-lighting, etc. Basically if you can imagine it, we can build it!
Q - Can I see my sign before I buy it?
A - Absolutely! We always start with a price quote after we get the details of your sign. If the quote fits your budget but you would like to start conservatively, we can secure a design deposit to allow us to put together a completely custom digital rendering of how your sign will look upon completion. After you review it and revise/approve the rendering, we secure the remaining balance of the order (your deposit is fully-credited to the balance) and complete the project.
Q - How are the signs shipped?
A - Most of our signs will be shipped via freight service (like R&L Carriers) or UPS. All of the signs are treated like fine art and professionally packaged by our gallery staff to ensure safe transit to your location. All corners and edges are reinforced and custom wooden crates are built as needed. We also ship everything 100% insured for your peace of mind.
A - We are a UL Certified facility with the ability to create and label UL-Certified signs in-house. Please visit our UL Sign Page for more information.
Q - How do I hang/mount my sign?
A - There are numerous ways to hang your sign, depending on the style and materials that you choose. Generally we include a wall-mount z-bar with your sign - it should be secured into as many studs as possible on your wall for maximum stability. Feel free to contact us for suggestions tailored to your specific sign.
Q - Can you ship signs anywhere?
A - YES! Unlike many other sign companies we ship our work all over the country, and even internationally! We have some very high-end, custom packaging procedures that allow us to send your sign via insured freight service anywhere. Obviously the much larger signs will have a higher freight cost, but generally we can get your sign just about anywhere safely for a very reasonable cost.
Q - How long will my order take to be delivered?
A - Depending on the magnitude of the project and complexity of the design, it could be as soon as a couple of weeks or as long as a few months. If you have a particular deadline that must be met, please let us know when you place your order so we can work with you to try to accommodate.
Q - Is my sign safe to be used outdoors?
A - Nearly all of our signage is suitable for both indoor and outdoor use. If you live in an area with high winds, very salty air, or other more extreme natural conditions, feel free to contact us for recommendations.
Q - Do you create awards, plaques, or other branded materials?
A - Yes, we do! The image you see to the top/left is a metal desktop corporate award that we created for an annual achievement recognition. We can also do business card holders, or other custom artistic work with your branding.
Q - How much do your custom logo signs cost?
A - Obviously there are several factors that must be taken into consideration, however in most cases our signs will range from several hundred dollars to several thousand dollars. We typically have just a few options in the $300-$1000 range, and a wide variety of options (and sizes) that will fall in the $1k-$10k range. Very large outdoor signs can exceed that in some cases.
Q - How do you make the signs?
A - The three standard techniques that we use are reverse-cut, positive-cut, and digital print. The reverse (or negative) and positive options both use a CNC router to cut an exact replica of your logo out of metal (or acrylic, if applicable.) The digital print is a process using a large flatbed printer to apply your logo using acrylic inks in high-definition onto the surface of the metal. With all three techniques we have various options, like coloring techniques, back-panels, multi-layers, material types, grind patterns, transparency of inks/paints, drop-shadows (real or printed), LED back-lighting, etc. Basically if you can imagine it, we can build it!
Q - Can I see my sign before I buy it?
A - Absolutely! We always start with a price quote after we get the details of your sign. If the quote fits your budget but you would like to start conservatively, we can secure a design deposit to allow us to put together a completely custom digital rendering of how your sign will look upon completion. After you review it and revise/approve the rendering, we secure the remaining balance of the order (your deposit is fully-credited to the balance) and complete the project.
Q - How are the signs shipped?
A - Most of our signs will be shipped via freight service (like R&L Carriers) or UPS. All of the signs are treated like fine art and professionally packaged by our gallery staff to ensure safe transit to your location. All corners and edges are reinforced and custom wooden crates are built as needed. We also ship everything 100% insured for your peace of mind.
